Accessibility Statement for dulcealiento.shop

Last Updated: July 29th, 2026

At dulcealiento.shop, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our store is inclusive and easy to navigate.

1. Our Commitment

We aim to make our website accessible to all visitors, including individuals using screen readers, screen magnifiers, voice recognition software, or alternative input devices. To achieve this, we strive to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.1) at Level AA.

These guidelines define requirements for designers and developers to improve accessibility for people with disabilities across four main principles:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive.

  • Operable: User interface components and navigation must be operable using a keyboard, screen reader, or other assistive technologies.

  • Understandable: Information and the operation of the user interface must be understandable.

  • Robust: Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.

2. Measures Taken to Support Accessibility

To maintain accessibility on dulcealiento.shop, we take the following measures:

  • Designing clear page layouts with contrast ratios that meet or exceed WCAG AA standards.

  • Providing alternative text (alt text) for key product and informative imagery.

  • Ensuring full keyboard navigation support across main site menus, links, and forms.

  • Structuring content using clear heading hierarchies (H1, H2, H3) for screen readers.

  • Testing core user journeys (browsing products, adding items to the cart, and completing checkout) for accessibility compatibility.

3. Current Accessibility Status

While we strive for complete accessibility, we acknowledge that some parts of our website may occasionally experience limitations depending on third-party apps, plugins, or dynamic content updates.

  • Third-Party Features: Pages may integrate third-party applications (such as social media embeds, payment gateways, or review widgets) that are not directly controlled by dulcealiento.shop. We actively encourage our vendors to provide accessible content.

  • Known Limitations: If you encounter any specific area on our site that is difficult to access or read, please let us know so we can address it promptly.

4. Feedback & Contact Information

We welcome your feedback on the accessibility of dulcealiento.shop. If you encounter accessibility barriers, need assistance making a purchase, or have suggestions for improvement, please contact us:

We aim to respond to accessibility feedback and will work directly with you to provide the information or service you need through an accessible communication method.

5. Compatibility with Browsers and Assistive Technology

dulcealiento.shop is designed to be compatible with modern web browsers (Chrome, Safari, Firefox, Edge) and common assistive technologies, including:

  • Screen readers (e.g., NVDA, JAWS, VoiceOver, TalkBack)

  • Screen enlargement and zoom tools

  • Keyboard-only navigation